Senior IT Engineer (SITE1123)

Are you a talented Senior IT Engineer with strong technical skills, and the ability to innovate, multi-task, and work in an agile environment? Then, join our fast-growing team for Product Development and Projects Implementation.

LOCATION

LOCATION

Athens

TYPE

TYPE

Full / Hybrid

LEVEL

LEVEL

Mid/Senior

STATUS

STATUS

Open for Applications

LANGUAGE

LANGUAGE

You have:

  • Minimum 5 years of experience in IT consulting or support
  • A degree in Computer Science, Software Development or related field
  • Experience with Microsoft Windows / Microsoft Office / Microsoft 365 products
  • Thorough knowledge of Linux Administration
  • Experience in areas such as Networking, Security, DB Administration, Backups
  • Experience with any infrastructure monitoring tool (open source or commercial)
  • Solid experience in the deployment and administration of web application stacks (e.g. Nginx, Apache, Tomcat / TomEE / PHP-FPM).
  • High attention to detail including precise and effective customer communications. Ability to manage multiple & competing priorities simultaneously
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
  • Experience in software QA methodologies, tools, and processes is considered a plus

You might also have:

  • JIRA/ Confluence
  • Familiarity with network protocols relevant to speech processing, such as: SIP, MRCP, RTP, DTMF, SDP, HTTP, Websockets, and VXML.
  • Container Orchestration: Nomad, Kubernetes, Docker Swarm (standalone or their cloud offerings by Azure/GCP/AWS)
  • Git merge request review and approve
  • Build tools & scripts (Maven or similar like Ant, Gradle)
  • CI/CD tools: Gitlab, CircleCI, Jenkins or similar like Bamboo, Hudson or TravisCI
  • Configuration Management tools such as: Ansible, Puppet, Chef, Salt
  • Application Performance & Monitoring: Elastic Stack
  • Central Log Management: Grafana, Prometheus, Kafka, Application Traces
  • Experience with Observability Toolbox such as Sentry
  • Experience with Sonarqube, Junit and Selenium integration into a devops pipeline
  • Experience in one or more of the following technology sectors: IVR/CTI, ASR/STT or similar
  • Domain knowledge in Customer Service/Contact Center applications
  • ISTQB Foundation Level Certification

You are:

  • Proficient in English, both verbal and written
  • Hard worker, task, deliverables and quality oriented
  • Highly knowledgeable and efficient in standards and documentation
  • Self-motivated, with demonstrated creative and critical thinking capabilities
  • Fun to work with and be around, like we are
  • Passionate, enthusiastic and with a desire to meet objectives and company targets
  • Responsible and accountable, with multi-tasking abilities, sound judgment and professionalism
  • Efficient, proactive, organized, with problem solving and time management skills
  • Quick to adjust inside a rapid-changing environment
Apply here
Apply here

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© Voiceweb, All Rights Reserved.

Because Great Customer Experience Matters!

47 Agiou Konstantinou St., 

GR-15124 Maroussi, Greece  

T: +30 210 6196775

E: hello@voiceweb.eu

    careers@voiceweb.eu 

We will contact you to plan your demo...