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Voiceweb
Products

What is Enelai platform

Enelai studio

AI Chatbots

Generative AI

Passive Voice Biometrics

Enelai Agent Assist

Omnichannel Self-Service

AI Speech Recognition

Live Chat for agents

Integrations and Reporting

Download brochures
Case Studies
Pricing
Company

Our Story

Partners

Join Our Team
Contact
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As its name suggests, Voiceweb is solely focused on Contact Center technologies and has been one of the earlier pioneers of Speech & Natural Language Understanding for Customer Service since 2001 when these technologies were just emerging from R&D labs to commercially viable products & applications. Voiceweb products for customer self-service are fully based on AI technologies, while the company also offers products for contact center agents: CCaaS, Live Chat, and Agent Assist.

Enterprises in 20 countries have trusted Voiceweb to assist them in applying a customer-centric communication approach, meeting all their objectives and improving Customer Satisfaction. Utilizing ENELAI platform and support from our expert consultants -or local partners- our clients consistently achieve remarkable KPIs such as +65% NPS score and 95% self-service.