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voiceweb-logo Voiceweb – Conversational CX
  • Voiceweb
  • Products
    What is Enelai platform
    Enelai studio
    AI Chatbots
    Generative AI
    Passive Voice Biometrics
    Enelai Agent Assist
    Omnichannel Self-Service
    AI Speech Recognition
    Live Chat for agents
    Integrations and Reporting
    Download brochures
  • Case Studies
  • Pricing
  • Company
    Our Story
    Partners
    Join Our Team
  • Contact
  • Request a demo

Download brochures

Enelai Platform
Enelai Platform

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Enelai Studio
Enelai Studio

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AI Chatbot
AI Chatbot

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Agent Assist
Agent Assist

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Generative AI
Generative AI

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Passive Voice Biometrics
Passive Voice Biometrics

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OmniChannel self-service
OmniChannel self-service

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AI Speech Recognition
AI Speech Recognition

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Live Chat for agents
Live Chat for agents

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Integrations and Reporting
Integrations and Reporting

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Trusted by:

VODAFONE
MTN
PIRAEUS-BANK
NBG
TELECOM-ROMANIA
RAFFEIZEN
AVAYA
ALPHA-BANK
FIRSTBANK
HERON
DELHAIZE
MACQUARIE
and many more

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Voiceweb Logo

As its name suggests, Voiceweb is solely focused on Contact Center technologies and has been one of the earlier pioneers of Speech & Natural Language Understanding for Customer Service since 2001 when these technologies were just emerging from R&D labs to commercially viable products & applications. Voiceweb products for customer self-service are fully based on AI technologies, while the company also offers products for contact center agents: CCaaS, Live Chat, and Agent Assist.

 

Enterprises in 20 countries have trusted Voiceweb to assist them in applying a customer-centric communication approach, meeting all their objectives and improving Customer Satisfaction. Utilizing ENELAI platform and support from our expert consultants -or local partners- our clients consistently achieve remarkable KPIs such as +65% NPS score and 95% self-service.

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