VoiceWeb has a complete solution package for Telecom Operator Customer Care Automation,
aiming to enhance customers' experience
, reduce operational costs
and offer consolidation
of scattered services.
The proposed solution is fully custom, to meet our client's needs and objectives; but more importantly to satisfy end-users' need for exceptional customer experience.
Detailed segmentation, service proposition per customer group and unique Speech User Interface (SUI) design are top priorities when proposing speech services to our telecom partners.
Examples of Customer Care Products for All Mobile Users:
Examples of Customer Care Products for Post-Pay Users:
Examples of Customer Care Products for Pre-Pay Users:
Example of Communication & Content VAS:
For more information feel free to contact us.