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The Mobility Forum & Apps Awards took place on the 2nd of April 2015 and was organized with unprecedented success. The event brought together over 150 senior executives from pioneering corporations who are passionate about delivering innovative mobile solutions to their customers. In Panel I, «Apps for businesses and consumers in the era of 4G», Ioannis Giorgoulakis, Web & Mobile R & D Director, SoftOne Technologies, Sotiris Syrmakezis, General Manager Retail Banking, Piraeus Bank Group, Espen Tranoy, Managing Director , First Data Hellas, and Nikos Patsis, Chief Executive Officer, Voice Web SA attended and provided their insight on the current situation in the industry. During these 45 minutes everyone agreed that the past years we have seen significant improvements in the technology used which has resulted in greatly improving the customer experience. Mr. Nikos Patsis emphasized “We must take into account the whole range of interfaces and channels, in order to fully satisfy the needs of the end user and create the best customer experience.”
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