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Careers

Speech Scientist - Computational Linguist / UX Designer (CLUX0118)

2018-01-16
Are you a talented Computational Linguist/Speech Scientist with strong technical skills, ability to innovate, multi-task, and work in an agile environment?  
Then, join our team for Product Development and Projects Implementations in Europe, Middle East & Australia.

At VoiceWeb we believe that “Great Customer Experience matters!” and we work to create amazing User Experiences to make history! VoiceWeb is building next-generation Natural Language Understanding, Machine Learning and Artificial Intelligence products with a focus to Mobile Interfaces, Multimodal and Cross-Channel interfaces. Our team combines the strengths of individuals from an array of backgrounds to develop and showcase the software products and services that put us at the forefront of our industry. A career at VoiceWeb offers countless ways to make an impact on a global scale in a fast growing environment!

The position requires high-energy individuals who enjoy challenges, prioritize, meet deadlines, have a collaborative work ethic, and teamwork spirit working closely with our Speech Scientists, Developers, Engineers and Project Managers in our Athens offices.

We have:
  • A state-of-the-art, highly innovative Customer Experience Platform (VoiceWeb Enelai), the first of its kind globally, that we continuously expand/improve to maintain our leadership
  • A team of seasoned experts to collaborate with
  • International clients & projects in 3 continents
  • An open mind for new technologies, methodologies, challenges and innovation

You have:
  • A Degree in Linguistics or Computational Linguistics
  • Excellent communication skills and presentation skills
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • A Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment

You might also have:
  • Knowledge and previous experience on User Experience and UI design  
  • Previous experience in Customer Service / Contact Center applications
  • Acquaintance with XML (or GrXML / VoiceXML), Perl development
  • Working experience with Nuance Recognizer – Speech Recognition engine
  • Experience in statistical or rule-based modeling of Natural Language
  • Basic knowledge of MS-Project and JIRA Issue & Project Tracking Software.

You are:
  • Proficient in English language, both verbal and written
  • Knowledge of other languages will be a plus
  • Outstanding with both machines & people, with great interpersonal skills
  • Knowledgeable and efficient in standards and documentation
  • Passionate, enthusiastic and desire to meet objectives and company targets
  • Self-motivated, proactive with demonstrated creative and critical thinking capabilities
  • Responsible and accountable, with multi-tasking abilities, sound judgment and professionalism
  • Efficient, organized, with problem solving and time management skills
  • Quick to adjust inside a rapid-changing environment
  • A little adventurous with ability to travel abroad occasionally (no more than 5% - 10% of the time)

You will be:
  • Contributing to the requirements analysis and the User Experience design during discussions/meetings with our Clients’ teams in our projects
  • Consulting clients on User Experience and UI design and best practices
  • Developing Natural Language models and grammars using the Voiceweb Enelai Platform core framework and other cutting edge technologies
  • Researching new Natural Language technologies (e.g. DNN, Machine Learning) and methodologies
  • Contributing to our Product Development with proposing / designing new features, methodologies and technologies

We offer:
  • An attractive remuneration package
  • Private insurance & health plan
  • Annual performance bonus for meeting quality objectives and completion targets
  • Continuous learning/training in new technologies and products
  • A great environment to work in, excel and progress professionally
  • An excellent opportunity for international career development within a dynamic, fast moving market sector offering demonstrable career challenges both in Greece and internationally.

If you want to join a team of global leaders in their field, send your CV to hr@voiceweb.eu, referencing the position code SSE1017. All applications will be treated in strict confidentiality. Only suitable candidates will be contacted.






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