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Sales Manager - Software sales to EMEA Enterprise clients (SM0118)

Are you a seasoned sales & business development professional with strong interpersonal skills, ability to successfully manage prospects and identify new sales opportunities, build a strong pipeline, multi-task, and work in an agile environment? Then, join our team for Enterprise Sales (B2B) in Europe & Middle East region.

The position requires individuals who enjoy challenges, prioritize, meet deadlines, have a collaborative work ethic, and teamwork spirit. The ideal candidate would be a customer-driven, high-energy individual with strong leadership and interpersonal skills as well as sound judgment and professionalism. The role includes pre-sales and post-sales tasks, is hands-on, and requires travel abroad frequently (35%-40% of the time, estimated at 2 days per week on average).

At VoiceWeb we believe that “Great Customer Experience matters!” and we work to create amazing User Experiences that make history! VoiceWeb is building next-generation Natural Language Understanding, Machine Learning and Artificial Intelligence software with a focus on Multimodal and Cross-Channel User Interfaces (phone, web, mobile etc.) for Enterprise Customer Service. Our team combines the strengths of individuals from an array of backgrounds to develop and showcase the software products and services that put us at the forefront of our industry. A career at VoiceWeb offers countless ways to make an impact on a global scale in a fast growing environment!

We have:
  • A state-of-the-art, highly innovative Product platform ((VoiceWeb enelaitm), the first of its kind globally, that we continuously expand/improve to maintain our leadership.
  • A team of seasoned experts to collaborate with.
  • International clients & projects in 3 continents.
  • Open mind to new technologies, methodologies, challenges and innovation

You have:
  • University degree in Business or Software Engineering or Information Technology.
  • Exceptional interpersonal, communication and presentation skills
  • At least 5 years’ experience in Enterprise Sales (B2B) of software solutions, preferably to the Financial and Telecom Sectors.
  • International perspective. Previous experience in managing relationships with regional and global partners (VARs/SIs) and understanding of their internal processes, will be favourably appreciated.
  • Ability to travel abroad frequently (35%-40% of the time, estimated at 2 days per week).
  • Near-perfect proficiency of the English language, both verbal and written. Candidates proficient in additional languages will be favourably considered. 
  • Proven ability of taking ownership and consistently achieving quotas and strategic objectives.
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Passion, enthusiasm, desire for continued personal growth as well as meeting sales objectives and company targets
  • Ability to work autonomously and under minimum supervision
  • Strong sense of responsibility

You might also have:
  • MBA or equivalent Postgraduate degree in Business or Marketing
  • Previous experience in selling Customer Service / Contact Center software applications in the Banking or Telecom sectors in the EMEA region

You are:
  • Outstanding with people, with great interpersonal skills.
  • Passionate, enthusiastic, self-motivated and proactive with demonstrated creative and critical thinking capabilities
  • Responsible and accountable, with multi-tasking abilities, sound judgment and professionalism.
  • Efficient, organized, with problem solving and time management skills.
  • Quick to adjust inside a rapid-changing environment.

You will be:
  • Growing sales and building a strong pipeline by identifying & pursuing new sales opportunities and prospects (direct clients or local partners)
  • Establishing relationships with the regional offices of global partners.
  • Developing relationships with regional partners and Enterprise clients.
  • Presenting VoiceWeb products and explaining to each client how our software capabilities fulfill the client’s unique expectations, requirements, or address pain-points.
  • Contributing to prospect Clients’ requirements analysis; the optimal solution paths and consulting them on best practices.
  • Assisting prospect clients to create the Business Cases / Use Cases, and estimate the ROI.
  • Contributing to our Product Development with providing input from your meetings with Clients and proposing / designing new product features.
  • Responsible for the full management of accounts, including cost estimation, product pricing and billing. Also for the short and long term profitability of each account.
  • Managing RFI / RFO / RFP responses.

We offer:
  • An attractive remuneration package.
  • Private insurance & health plan.
  • Annual performance bonus for meeting objectives and completion targets.
  • Continuous learning/training in new technologies and products.
  • A great environment to work in, excel and progress professionally.
  • An excellent opportunity for international career development within a dynamic, fast moving market sector offering demonstrable career challenges both in Greece and internationally.

If you want to join a team of global leaders in their field, send your CV to, referencing the position code SM0118. All applications will be treated in strict confidentiality. Only suitable candidates will be contacted.
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